American Council for Technology and Industry Advisory Council (ACT-IAC)
Candace Philander, Director at T. White Parker, recently participated in ACT-IAC’s Institute for Innovation project to determine how agencies can become more citizen-centric and improve customer service by harnessing a Life Event’s focus. Through interviews and discussion, the Life Events team explored how life events may be leveraged to deliver customer service, improve information sharing and deliver value to the general public. This information will be shared with the incoming administration in 2017.
Ramesh Rajagopalan, Director at T. White Parker, is part of the third ACT-IAC Presidential Transition Task Force. The goal of the task force is to provide the next administration with insights and advice on how to improve government through the effective and innovative use of technology. Mr. Rajagopalan, along with a team of expert volunteers, is working to develop a series of issue papers to advise the next administration. Those papers will be used to engage the leading presidential candidates prior to the actual election.
Business Process Management (BPM) & Case Management
Christine Robinson, Principal Consultant at T. White Parker, was a speaker at the BPM and Case Management Global Summit on June 27 - 29 in Washington, D.C. The summit is in its third year, and was designed by a team of leading analysts to ensure program success and effective decision making for BPM and Case Management initiatives. Ms. Robinson is a frequent speaker and an author, known for her expertise in areas such as BPM, Enterprise Architecture and IT risk management.
2016 Capital Planning and Investment Control (CPIC) Conference
T. White Parker has a long history of actively supporting and paricipating in the annual Capital Planning and Investment Control (CPIC) conference. Terri Springer, Principal Consultant at T. White Parker, spoke at the recent “Expedition 2016 CPIC Conference” held on May 16 - 17 in Washington, D.C. Her presentation “CPIC as your Sherpa: Climbing the IT Service Management Mountain” was well-received. Refer here for more infomation on the presentation.